- Knowledge Base
- Getting Started
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Getting Started
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Training Videos
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Product Updates
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PMS Integration
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Home Guides
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Area Guides
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Guestbook
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Guests
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Messages
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SMS Webchat
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Scheduler
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Alerts
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Guest Surveys
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Extend Stays
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Import Contacts
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Reports
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Tags
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Team
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My Profile
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Miscellaneous
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Troubleshooting
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Sample Saved Responses
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Work Orders
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System Messages
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Message Templates
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Announcments
Quick Set-Up Guide
- Add Team members and invite them to RueBaRue.
- Add Branding colors and logo.
- Add Call Forwarding Number, Out of Office Response, Time Zone and Last Minute Messaging hours.
- Create and add macros that are available through your PMS API.
- Create Tags to be used for sending Automated Messages and Alerts.
- Add Five Star Review shortcode for Google, Trip Advisor, Facebook or Yelp. Select 4 Star and Below Survey Dropdown and click Save.
- Set up the Master Home Guide with macros and info that will flow to all Home Guides.
- Add property-specific information to individual Home Guides if macros are not available. i.e Directions, parking, access instructions.
- Add Tags to Home Guides.
- Create an Area Guide and attach an Area Guide to each Property Guide.
- Add Tags to Area Guides.
- Set up automated messages in the Scheduler and add Tags as needed. Once you are ready to start sending out messages set the send rules for the scheduled messages.