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Getting Started
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Training Videos
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Product Updates
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PMS Integration
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Home Guides
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Area Guides
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Guestbook
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Guests
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Messages
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SMS Webchat
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Scheduler
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Alerts
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Guest Surveys
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Extend Stays
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Import Contacts
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Reports
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Tags
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Team
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My Profile
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Miscellaneous
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Troubleshooting
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Sample Saved Responses
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Work Orders
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System Messages
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Message Templates
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Announcments
How to resolve a "Home Guide without a Property ID" alert?
If you see this alert on the dashboard, this means either one or more home guides do not have a Property ID. This ID is critical for sending the appropriate property guide to a guest. To resolve it:
1. Go to Home Guides
2. Locate the property guide that doesn't have an ID
3. Click on "Click to Add an ID" and input the property ID that matches your rental software