- Knowledge Base
- Team
- FAQ's
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Getting Started
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Training Videos
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Product Updates
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PMS Integration
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Home Guides
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Area Guides
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Guestbook
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Guests
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Messages
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SMS Webchat
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Scheduler
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Alerts
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Guest Surveys
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Extend Stays
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Import Contacts
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Reports
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Tags
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Team
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My Profile
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Miscellaneous
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Troubleshooting
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Sample Saved Responses
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Work Orders
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System Messages
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Message Templates
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Announcments
Add a team member
- Go to the Team page.
- Click +Add a Person.
- Add the person's first and last name, email address and phone number.
- Set their office hours. Text messages from guests and push notifications will be enabled during these hours.
- Click Save.
- Once the team member has been created, click Invite to RueBaRue under Actions. The team member will receive an email with a link to create their own password.
There are two options for each team member.
- If Receive SMS is set to Active, the team member will receive text messages from guests.
- If Receive Alerts is set to Active, the team member will receive email alerts for failed text messages (for invalid phone numbers) or other system errors.