- Knowledge Base
- Scheduler
- Create Scheduled Message
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Getting Started
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Training Videos
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Product Updates
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PMS Integration
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Home Guides
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Area Guides
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Guestbook
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Guests
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Messages
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Scheduler
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Guest Surveys
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Tags
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Miscellaneous
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Troubleshooting
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Message Templates
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Announcments
Add a scheduled message by SMS
Use this section to schedule sharing your guestbook by email and/or SMS/text. The scheduler will use guest information such as arrival date, name, phone and email address. It also uses the Property ID for where guests are staying to send the appropriate property guide. Be sure to import guest arrival information before you schedule a message.
- Go to the Scheduler page on the top menu.
- Click + Schedule A Message, and create your message.
- Add a name for the message.
- Set the message to Active.
- Select SMS.
- Set your sending rule by selecting how many days before or after check-in or check-out. Then select the time when you would like the message to be sent.
- By default, the message will be sent to all guests matching the send rules. Use the tags to send messages to guests in select properties.
- If you want to include dynamic files, click the Macro link above the message box to see available macros. Click the macro top, copy a macro and paste it into the body of the message.
- Add the message in the message box.
- Click Save.
Note: The [Macro] must match exactly. We recommend you copy and paste the [Macro]. The macro includes the word with the brackets on each side.
Example: [Name]