About Messages

Messages is a team inbox that allows your team to correspond by text messages (SMS) to you or your team before, during and after their stay. This means guests can ask questions like how to turn up the heat or whether early check-in is possible and get an instant reply. The messages feature saves all guest messages and staff replies so your team knows questions have been answered.

From this page you can:

  1. Send and receive messages from guests
  2. Send and receive photos
  3. Send saved responses
  4. Flag messages
  5. Archive messages